Here you can find answers to some of our most frequently asked questions. If you’ve got any questions about our products or services, that you can’t find here, or if you’ve got a more specific question, please contact us for more information!
Are you certified?
Yes, we are a fully certified food distribution company and we’re part of the Countrywide Association, and have FIA and HACCP memberships.
Do you cater for individual requirements?
At Del-Re National you are our priority. Our customer service staff ensure you are treated as an individual, so that we can best meet any of special needs or requirements you may have. If you need items that are not on our product list we are happy to source them for you to ensure customer satisfaction. This is just one of the benefits of being a part of our Del-Re family.
How do I order online?
There are 3 simple steps to order online:
- Activate an account to begin ordering, simply click here. Record your details and you can begin ordering straight away. My Account tab contains My Pantry List so you can add your most ordered items for easy future ordering.
- Go to Order Online to order. 24 hours a day, 7 days a week.
- Order before 12pm for next day delivery to all areas, from Monday to Friday.
How long have you been in business?
We have been operating in Melbourne’s north for over 10 years, but originally Del-Re was established by our current Director’s parents; Nicola and Pat Del Re in 1978.
What areas do you service?
.We service clients in Metropolitan Melbourne, as well as extending to country areas of Victoria, including Ballarat, Bendigo, Cranbourne and Geelong. And we are now providing produce for customers in Sydney, Brisbane and Perth.
Where can I read customer reviews?
Our commitment to personalised customer care keeps our customers coming back. Our attention to detail and consistent quality has helped us to develop a very strong, loyal customer base. You can read client reviews here.